Intermedia Integration

AI Missed Call Text Back
for Intermedia

Intermedia Unite handles your business calls. PepperSend handles the ones you miss. Connect your Intermedia system in under 5 minutes and let AI turn every missed call into a conversation that books appointments and recovers revenue.

Connect Your Intermedia See How It Works

No credit card required. Setup takes under 5 minutes.

Connected and Active

Your Intermedia number is protected.
AI responds to missed calls in <5 seconds.

How PepperSend Works With Intermedia

Three steps. Five minutes. Zero disruption to your phone system.

Connect Intermedia

Connect your Intermedia Unite account to PepperSend via API. One click. Your existing number, extensions, and call flows stay exactly the same.

Train the AI

Paste your service details or let PepperSend scrape your website. The AI learns everything about your business, including pricing, hours, and service area.

Start Capturing

Every missed call on your Intermedia line triggers an AI text conversation. The AI responds in under 5 seconds, books appointments, and alerts your team for emergencies.

What You Get With PepperSend + Intermedia

Everything your Intermedia system does, plus AI that handles the calls it misses.

Instant AI Response

When a call hits voicemail on your Intermedia Unite line, PepperSend texts the caller in under 5 seconds. The AI knows your business and starts a real conversation.

Built for Intermedia Partners

If you are an Intermedia channel partner, reseller, or MSP, PepperSend adds immediate value to your Intermedia offering. Offer AI text back as a premium add-on for your customers.

Keep Your Intermedia Number

PepperSend integrates via API with zero changes to your Intermedia configuration. Same number, same routing, same setup. Just better missed call handling.

Emergency Escalation

The AI detects urgent situations in real time and alerts your on-call team immediately. Missed emergency calls on your Intermedia line get handled in seconds, not hours.

Works With Intermedia Contact Center

Using Intermedia Contact Center? PepperSend handles overflow and after-hours missed calls with AI, reducing the load on your agents and capturing leads 24/7.

Channel Partner Ready

White-label PepperSend under your brand and bundle it with Intermedia Unite for your customers. Business pricing starts at $199/month for multi-tenant deployments.

Real Results From Intermedia Users

Businesses on Intermedia that added PepperSend.

HVAC Company on Intermedia

A 5-truck HVAC company on Intermedia Unite added PepperSend. During peak summer, they were missing 30+ calls per day while techs were on jobs. PepperSend now handles those missed calls with AI, booking an average of 8 additional service calls daily.

8 extra bookings/day

Insurance Agency on Intermedia

A regional insurance agency using Intermedia added PepperSend to handle quote requests that come in after hours. The AI collects policy details, coverage needs, and contact information, then routes completed leads to the right agent each morning.

47% more quote requests captured

MSP Reselling Intermedia

A managed service provider added PepperSend to their Intermedia bundles as a premium feature. Within 3 months, 40% of their Intermedia customers opted in, increasing per-customer ARPU by $35/month.

$35 ARPU increase

Frequently Asked Questions

Common questions about PepperSend and Intermedia.

Does PepperSend work with Intermedia Unite?

Yes. PepperSend integrates directly with Intermedia Unite via API. Connection takes under 5 minutes. PepperSend monitors your Intermedia lines for missed calls and automatically responds with AI-powered text conversations. Your existing phone number, extensions, and call routing remain unchanged.

Do I need to change my Intermedia phone number?

No. PepperSend layers on top of your existing Intermedia Unite phone system without any changes. Your business number stays the same. Your auto-attendant, call groups, and routing rules stay the same. PepperSend simply adds AI text-back capability for calls that go unanswered.

Can Intermedia resellers offer PepperSend to their customers?

Yes. PepperSend offers a Business plan at $199/month designed for Intermedia channel partners, MSPs, and VARs. You can bundle PepperSend with your Intermedia Unite offering, white-label the AI text back under your brand, and increase your per-customer revenue. Multi-tenant management is included.

How does PepperSend work with Intermedia Contact Center?

PepperSend complements Intermedia Contact Center by handling overflow and after-hours missed calls with AI. When all agents are busy or the contact center is closed, PepperSend engages callers via text, collects their information, and either resolves the issue or queues a warm lead for the next available agent.

What is the setup process for Intermedia and PepperSend?

Setup takes under 5 minutes. Sign up for PepperSend, connect your Intermedia Unite account via API, add your business details (or let PepperSend scrape your website), and activate. The AI begins handling missed calls immediately. No IT support required, no hardware to install, no changes to your Intermedia configuration.

AI Missed Call Text Backfor Intermedia