Your website answers. You get the lead. Add one line of code and an AI assistant answers every visitor from your own business info, day or night, then emails you their name, phone or email, and the full chat.
AI website chat is a chat bubble on your site that answers visitors with AI instead of a person. PepperSend's version answers from your own business info, asks for the visitor's name and phone or email when they want a quote, a callback, or a person, and emails you the lead and the transcript. It is included on every plan, from $15/mo.
All three open the same AI, trained on your business. Use the one that fits where your customers find you.
Paste one script tag and a chat bubble appears on every page. It opens in a panel on desktop and goes full screen on phones. You can match the bubble color to your brand.
<script src="https://peppersend.com/chat-widget.js"
data-account="YOUR-ID" async></script>
Every account gets its own mobile-friendly chat page. No website needed. Put the link in your Google Business Profile, Instagram bio, Facebook page, email signature, or text replies.
Download your QR code as PNG or SVG. Customers scan it and land in your chat. Print it on yard signs, truck wraps, flyers, menus, business cards, and front-desk signs.
An example chat on a landscaping company's website. The chat opens by saying it's an AI assistant, answers from the business info, and asks for contact details instead of guessing at a price.
About 5 minutes, start to finish. No phone setup, no developer.
Sign up and your chat page is already on. Every new PepperSend account starts with website chat.
Paste text, add your website URL, link a Google Doc, or upload a PDF, CSV, or XLSX file. Set your business hours and pick a tone: professional, friendly, or casual. Add custom instructions for anything the AI should always or never say.
Copy the script tag from the Website Chat and QR Code card in your dashboard and paste it into your site's footer or custom code area. The bubble shows up on every page.
Add the hosted chat link to your social profiles and email signature. Print the QR code anywhere customers see your name.
When a visitor shares their name plus a phone number or email, you get a lead alert. A few minutes after the chat goes quiet, you get the full transcript. Leads with a phone number are saved to your built-in contacts.
No website? Use the hosted chat link and QR code on their own.
Most small business sites have a contact form or a live chat box nobody is watching. Here's how they stack up.
| Contact form | Staffed live chat | Rule-based chatbot | PepperSend AI chat | |
|---|---|---|---|---|
| Answers after hours | No, waits for you | Only if someone is on shift | Yes, from fixed menus | Yes, 24/7 |
| Answers real questions | No | Yes | Only the questions you scripted | Yes, from your business info |
| Captures the lead | If the visitor fills it out | If the agent asks | Sometimes | Asks for name plus phone or email |
| Your time | Reply to every form | Someone watching the inbox | Build and update flows | Keep your business info current |
| Cost | Free | Staff hours | Varies | Included on every plan, from $15/mo |
Comparing chat with phone answering too? See AI voice agent vs chatbot.
Chats don't use texts or voice minutes and aren't metered. Month to month, no contract, cancel anytime.
AI website chat, hosted chat link, and QR code included. Add missed-call text-back at $0.03 per SMS and AI voice at $0.40 per minute if you want them.
Website chat included, plus 1,000 SMS and 600 AI voice minutes per month, multi-location support, and per-team-member AI knowledge bases.
The same AI can text back callers you miss and, if you turn it on, answer calls live. PepperSend works with any phone provider or cell carrier that supports call forwarding. Forward your unanswered and busy calls to your PepperSend number. You keep your number and your provider.
Your AI learns your services, service area, and hours, so it answers like it knows your business.
No. AI website chat is included on every PepperSend plan, starting at $15 per month, with no per-chat fees. Chats do not use SMS or voice minutes and are not metered.
No. Every account gets a hosted chat link and a QR code that open your chat on its own mobile-friendly page. Put them on social profiles, signs, flyers, business cards, and vehicles.
Yes. The chat bubble is one script tag, so it works on WordPress, Wix, Squarespace, Shopify, or any site that lets you add custom code. Some site builders only allow custom code on paid plans.
No. The AI answers from your Knowledge Base, hours, tone, and custom instructions. It does not promise prices, availability, or appointment times that are not in your business info. When it cannot answer, it takes the visitor's contact details so you can follow up.
Yes. The AI introduces itself as your business's AI assistant. Visitors are never told they are talking to a person.
Live chat needs a person watching the inbox, so nights, weekends, and busy hours go unanswered. AI website chat answers every visitor right away, 24/7, from your own business info, and sends you the lead by email.
Yes. Missed-call text-back and AI voice are optional next steps in the dashboard. They work with any phone provider or cell carrier that supports call forwarding, and you keep your number.
One line of code, about 5 minutes, and your site starts answering visitors and sending you leads. Plans from $15/mo.