Your receptionist is checking in a patient. The phone rings. It goes to voicemail. That new patient calls the dentist down the street instead. PepperSend texts them back in under 5 seconds and books the appointment before they hang up.
Setup in under 5 minutes. Keep your number and your phone provider. AI website chat included.
Direct quotes from public patient reviews of dental practices that did not call back. PepperSend exists so these reviews are not written about your office.
When they say they will call you back and they don't.
I felt forgotten because they never called to check on me or returned my calls.
It took a week and multiple voicemails just to get back about a basic question.
Every step is automatic. Your front desk stays focused.
From the instant text to the booked appointment, PepperSend handles it all.
Whether the call goes unanswered or a patient leaves a voicemail, PepperSend texts them back instantly. A real conversation about their dental needs, not a generic reply.
Add one line of code to your site and a chat bubble answers patients from your own information. It captures their name and phone or email, and you get the transcript by email. Included on every plan, no per-chat fees.
AI answers common insurance questions from your accepted plans list. Patients find out right away if you take their coverage.
AI books cleanings, exams, and consultations based on your schedule. Patients confirm via text. No hold music. No phone tag.
Most dental offices close the front desk during lunch. PepperSend covers that gap so you never miss a new patient call between 12 and 1.
Feed PepperSend your services, accepted insurance, hours, and location. The AI answers accurately so patients feel confident booking.
See how many new patient calls you miss, peak call times, and booking conversion rates. Data to grow your practice.
Want calls answered live, not just texted back? Turn on AI voice and the AI picks up your office's calls, answers from your business info, collects the caller's details and alerts you. Request it from your dashboard. $0.40 per minute, or 600 minutes included on Inferno.
Three steps. No hardware. No contracts.
Get your PepperSend number, then set your phone to forward unanswered and busy calls to it. Keep your office number and your phone provider. Callers hear a short notice, then the AI texts them back.
Enter your services, accepted insurance plans, hours, and available appointment slots. Or let PepperSend scrape your website.
Every missed call triggers an instant text. The AI books appointments, answers insurance questions, and captures new patients.
Your next missed call could be a lifelong patient.
A copy-paste-and-customize kit so your AI assistant sounds like it has been working the front desk for years. HIPAA-aware, scheduling-savvy, warm.
One new patient is worth $1,200+ over their lifetime. One recovered call pays for a year.
+ $0.03/SMS · $0.40/AI voice min
1,000 SMS + 600 voice min/mo
The average dental practice misses 12 to 18 calls per week -- mostly new patient inquiries that arrive when the front desk is with another patient or during the lunch hour. Unlike emergency trades, dental callers are often comparison shopping. If a competitor picks up or texts back first, that patient is gone. PepperSend captures the inquiry, confirms insurance acceptance, and books the appointment before anyone checks voicemail.
Average lifetime value of a new dental patient: $2,000 to $5,000
New patient acquisition is the highest-ROI use of any front desk minute. When a new patient call goes to voicemail and is not returned promptly, the patient typically books with the next practice that responds.
Illustrative conversation. Your AI is trained on your own business information.
Everything you need to know about missed call text back for dentists.
Every missed call is a patient who books with the dentist down the street. Respond in seconds.
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