You are in a deposition. Your phone vibrates. A potential client with a $50,000 case just called and got voicemail. They call the next firm on the list. PepperSend is an AI virtual receptionist that texts them back in 5 seconds, collects their case details, and books a consultation, automatically.
Setup in under 5 minutes. Keep your number and your phone provider. AI website chat included.
Every step is automatic. You stay focused on your clients.
From the instant text to the booked consultation, PepperSend handles it all.
Whether a potential client call goes unanswered or they leave a voicemail, PepperSend texts them back instantly. Not a generic reply. A real conversation about their legal situation.
Add one line of code to your site and a chat bubble answers potential clients from your own information. It captures their name and phone or email, and you get the transcript by email. Included on every plan, no per-chat fees.
AI collects essential case details: type of matter, timeline, key facts, and urgency. You get a complete intake profile before you even call back.
AI books initial consultations based on your calendar. Clients confirm via text. No receptionist required for scheduling.
People facing legal issues call at night and on weekends. PepperSend captures those leads and books Monday morning consultations automatically.
Configure PepperSend with your practice areas, consultation fees, and intake questions. The AI responds accurately and professionally.
See which practice areas generate the most calls, peak inquiry times, and conversion rates from lead to client.
Want calls answered live, not just texted back? Turn on AI voice and the AI picks up your firm's calls, answers from your business info, collects the caller's details and alerts you. Request it from your dashboard. $0.40 per minute, or 600 minutes included on Inferno.
Three steps. No hardware. No contracts.
Get your PepperSend number, then set your phone to forward unanswered and busy calls to it. Keep your firm's number and your phone provider. Callers hear a short notice, then the AI texts them back.
Enter your practice areas, consultation process, and intake questions. Or let PepperSend scrape your website for details.
Every missed call triggers an instant text. The AI collects case details, books consultations, and hands off to your team.
Your next missed call could be your biggest case.
A copy-paste-and-customize kit so your AI assistant qualifies callers, never gives legal advice, and respects conflict-check boundaries.
One signed client from a recovered lead pays for years of PepperSend.
+ $0.03/SMS · $0.40/AI voice min
1,000 SMS + 600 voice min/mo
Law firms miss roughly 35% of initial consultation calls -- most arrive while attorneys are in meetings, depositions, or court. The caller on the other end is often in a stressful situation and calling two or three firms simultaneously. Research consistently shows the first firm to respond wins the consultation. A 5-second text back that collects the case type and schedules a call keeps your firm competitive without additional reception staff.
First response time is a primary conversion factor in legal intake
Personal injury, family law, and estate planning prospects often choose the firm that responded first and made them feel heard -- not necessarily the most prominent firm in the area.
Illustrative conversation. Your AI is trained on your own business information.
Everything you need to know about missed call text back for attorneys.
Every missed call is a potential client who signs with another firm. Respond in seconds.
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