AI Call Answering · From $15/mo

An AI that answers every call. Text, voice, and follow-up.

When a customer calls and you miss it, PepperSend texts them back within seconds. On your website, AI chat answers visitors and captures their details, and AI voice can pick up live calls. No hold music, no voicemail, no lost revenue. Starts at $15/month.

Start Answering Every Call See How It Works

Setup in under 5 minutes. Works with your existing phone system. AI website chat included. See how website chat works

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Pepper AI

Online

7:42 PM

MISSED CALL DETECTED

Missed call from (801) 555-2984

Hi! You just called Bright Smile Dental and we missed you. I'm the AI assistant. How can I help?

I need to book an appointment. I have a toothache that's been hurting for two days.

I'm sorry to hear that. We can get you in quickly. We have an opening tomorrow at 9 AM or Thursday at 2 PM. Which works better for you?

Tomorrow at 9 works. Can you confirm that?

From incoming call to appointment booked. Automatically.

Every step runs on its own. You stay focused on your work.

Incoming Call

Customer calls while you are busy or after hours

~2 sec

Missed Detection

PepperSend catches it from your phone system in real time

AI Text-Back

Personalized SMS sent within seconds

AI Conversation

Answers questions, qualifies the lead, books the appointment

Appointment Booked

You get a lead summary with all caller details

Appointment Scheduled

Lead Qualified

Contact Info Captured

Owner Notified

Everything you need to answer every call

AI website chat, AI text-back, optional AI voice, lead qualification, and appointment requests in one platform.

AI Website Chat

Add one line of code to your site and a chat bubble answers visitors from your own business info. It captures their name and phone or email, and you get the transcript by email. Included on every plan, no per-chat fees. See how website chat works

AI Text-Back Within Seconds

The moment a call goes unanswered, PepperSend sends a personalized AI-generated SMS to the caller. Not a generic auto-reply. A real conversation that answers their question or books their appointment.

AI Voice Answering

PepperSend's AI Voice picks up live inbound calls with natural language AI. It greets callers, answers FAQs from your Knowledge Base, collects information, and books appointments. No hold music, no missed call.

Natural Language AI

Train the AI on your services, pricing, policies, and FAQs. It answers questions accurately and in your business's tone, whether professional, friendly, or casual, without sounding robotic.

Lead Qualification

The AI collects the caller's name, need, and contact information before handing off to you. By the time you see the notification, you have a complete lead profile ready to act on.

Appointment Booking

Connect Acuity and the AI books appointments for you. Otherwise it collects the request and preferred time and alerts you to confirm. Either way, callers get an answer without waiting.

Multi-Line Support

PepperSend handles simultaneous inbound calls without busy signals. Whether you have one line or twenty, every caller gets an immediate AI response. No calls fall through the cracks.

AI Voice (optional)

Want calls answered live, not just texted back? Turn on AI voice and the AI picks up, answers from your business info, collects the caller's details and alerts you. Request it from your dashboard. $0.40 per minute, or 600 minutes included on Inferno.

Up and running in 5 minutes

Three steps. No code. No hardware. No contract.

Forward your unanswered calls

Get your PepperSend number, then set your phone to forward unanswered and busy calls to it. Keep your number and your phone provider.

Train the AI on your business

Paste your services, pricing, hours, and FAQs into the Knowledge Base. Or paste your website URL and let PepperSend scrape it automatically. The AI learns in minutes.

Never miss a call again

AI handles text-back and voice answering automatically. You get a daily lead summary of every caller, what they needed, and whether they booked or need follow-up.

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Every missed call is a missed customer. Fix it today.

INDUSTRY INSIGHT

The math on missed calls is brutal

About 30% of business calls go unanswered, and 80% of callers who reach voicemail never call back. That compounds fast. A full-time receptionist runs $2,000 to $4,000 per month and still can't answer every call. AI call answering closes the gap at a fraction of the cost.

Speed of response is the single biggest predictor of conversion

Businesses that respond to inbound leads within 5 minutes are 100x more likely to convert than those that wait 30 minutes. PepperSend responds within seconds.

PepperSend AI · Active
Patient · 8:24 PM
I just called your office about a crown that came off. I'm in a lot of pain. Can I get in tomorrow?
PepperSend AI · 8:24 PM
I'm sorry about that. A loose crown is definitely urgent. We can fit you in at 8:30 AM tomorrow. Can I confirm your name so we can pull up your file?
Patient · 8:25 PM
Sarah Nguyen. That time works perfectly.
PepperSend AI · 8:25 PM
Done, Sarah. You're confirmed for 8:30 AM tomorrow. We'll send a reminder in the morning. Hope the pain eases up tonight.

Illustrative conversation. Your AI is trained on your own business information.

Simple pricing. No contracts.

One recovered lead pays for months of PepperSend. Start for $15/month.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

AI website chat (included, no per-chat fees)
AI missed call text-back
AI voice for live calls
Knowledge Base training
Lead inbox (built-in CRM)
Full dashboard

Get Started

Inferno

$249 /mo

1,000 SMS + 600 voice min/mo

Everything in Mild
1,000 SMS messages/month
600 AI voice minutes/month
Multi-location support
White-label branding
Dedicated account manager

Get Started

Frequently asked questions

Everything you need to know about AI call answering for small business.

What is an AI call answering service?

An AI call answering service uses artificial intelligence to handle inbound phone calls on behalf of your business. PepperSend combines three modes: AI chat on your website, AI text-back (when a forwarded call goes unanswered, the caller hears a short notice and then receives an SMS within seconds from an AI that can answer questions and collect information), and optional AI voice answering (the AI picks up live inbound calls and holds a natural conversation). Every mode is trained on your business's specific information, services, and FAQs.

Can it answer website visitors?

Yes. AI website chat is included on every plan, with no per-chat fees. Add one line of code and a chat bubble answers visitors using your business information, then captures their name and phone or email. You get an email alert with the full transcript. You can also share a hosted chat link or QR code. No phone setup is needed.

How quickly does PepperSend respond to a missed call?

When a call you forward to your PepperSend number goes unanswered, the caller hears a short notice and PepperSend sends an AI-generated SMS within seconds. The caller gets a real, personalized response almost instantly, before they have time to call a competitor. The AI continues the conversation as long as the caller replies.

Can the AI answer live calls, not just texts?

Yes. PepperSend's AI Voice feature answers live inbound calls in real time with natural language AI. It can greet callers, answer common questions from your Knowledge Base, collect caller information, and schedule appointments. No hold music, no voicemail, no missed revenue. AI Voice is optional and available on both the Mild and Inferno plans: request it from your dashboard and PepperSend approves it.

Does it work with my existing phone number and provider?

Yes. PepperSend works with any phone provider or cell carrier that supports call forwarding. Forward your unanswered and busy calls to your PepperSend number. You keep your number and your provider. Callers hear a short notice, then get a text from your PepperSend number. No hardware to buy and no number porting. Setup takes under 5 minutes.

What industries use AI call answering?

PepperSend works for any business that takes inbound phone calls: plumbing and HVAC contractors, law firms, dental practices, real estate agents, medical offices, home service companies, auto repair shops, roofing companies, landscapers, and more. Any business where a missed call means a missed customer is a fit for AI call answering.

How much does AI call answering cost?

PepperSend starts at $15 per month (Mild plan) with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes per month, plus multi-location support. A full-time human receptionist costs $2,000 to $4,000 per month. PepperSend delivers 24/7 AI answering at a fraction of that cost, and a single recovered lead typically pays for months of service.