AI Call Answering · From $15/mo

An AI that answers every call. Text, voice, and follow-up.

When a customer calls and you miss it, PepperSend answers with AI -- texting back in 5 seconds and picking up live calls with AI voice. No hold music, no voicemail, no lost revenue. Starts at $15/month.

Start Answering Every Call See How It Works

Setup in under 5 minutes. Works with your existing phone system.

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Pepper AI

Online

7:42 PM

MISSED CALL DETECTED

Missed call from (801) 555-2984

Hi! You just called Bright Smile Dental and we missed you. I'm the AI assistant. How can I help?

I need to book an appointment. I have a toothache that's been hurting for two days.

I'm sorry to hear that -- we can get you in quickly. We have an opening tomorrow at 9 AM or Thursday at 2 PM. Which works better for you?

Tomorrow at 9 works. Can you confirm that?

From incoming call to appointment booked. Automatically.

Every step runs on its own. You stay focused on your work.

Incoming Call

Customer calls while you are busy or after hours

~2 sec

Missed Detection

PepperSend catches it from your phone system in real time

AI Text-Back

Personalized SMS sent in under 5 seconds

AI Conversation

Answers questions, qualifies the lead, books the appointment

Appointment Booked

You get a lead summary with all caller details

Appointment Scheduled

Lead Qualified

Contact Info Captured

Owner Notified

Everything you need to answer every call

AI text-back, AI voice, lead qualification, and appointment booking in one platform.

AI Text-Back in 5 Seconds

The moment a call goes unanswered, PepperSend sends a personalized AI-generated SMS to the caller. Not a generic auto-reply. A real conversation that answers their question or books their appointment.

AI Voice Answering

PepperSend's AI Voice picks up live inbound calls with natural language AI. It greets callers, answers FAQs from your Knowledge Base, collects information, and books appointments. No hold music, no missed call.

Natural Language AI

Train the AI on your services, pricing, policies, and FAQs. It answers questions accurately and in your business's tone -- professional, friendly, or casual -- without sounding robotic.

Lead Qualification

The AI collects the caller's name, need, and contact information before handing off to you. By the time you see the notification, you have a complete lead profile ready to act on.

Appointment Booking

The AI books available slots based on your calendar and availability settings. Callers confirm via text. No receptionist required, no back-and-forth, no dropped balls.

Multi-Line Support

PepperSend handles simultaneous inbound calls without busy signals. Whether you have one line or twenty, every caller gets an immediate AI response. No calls fall through the cracks.

Coming Soon

AI Voice Assistant (Managed)

A fully managed AI voice receptionist for complex inbound call scenarios. Routes callers, handles multi-step intake, escalates to the right team member, and never sends anyone to voicemail.

Up and running in 5 minutes

Three steps. No code. No hardware. No contract.

Connect your business phone

Link your existing VoIP account with one click. PepperSend works on top of your current phone system -- RingCentral, Intermedia, Grasshopper, or any SIP provider. Keep your existing number.

Train the AI on your business

Paste your services, pricing, hours, and FAQs into the Knowledge Base. Or paste your website URL and let PepperSend scrape it automatically. The AI learns in minutes.

Never miss a call again

AI handles text-back and voice answering automatically. You get a daily lead summary of every caller, what they needed, and whether they booked or need follow-up.

Get Started Free

Every missed call is a missed customer. Fix it today.

INDUSTRY INSIGHT

The math on missed calls is brutal

80% of callers who reach voicemail never call back. The average missed call costs a small business $200 in lost revenue. At 30% of calls going unanswered industry-wide, that compounds fast. A full-time receptionist runs $2,000 to $4,000 per month and still can't answer every call. AI call answering closes the gap at a fraction of the cost.

Speed of response is the single biggest predictor of conversion

Businesses that respond to inbound leads within 5 minutes are 100x more likely to convert than those that wait 30 minutes. PepperSend responds in 5 seconds.

PepperSend AI -- Active
Patient · 8:24 PM
I just called your office about a crown that came off. I'm in a lot of pain. Can I get in tomorrow?
PepperSend AI · 8:24 PM
I'm sorry about that -- a loose crown is definitely urgent. We can fit you in at 8:30 AM tomorrow. Can I confirm your name so we can pull up your file?
Patient · 8:25 PM
Sarah Nguyen. That time works perfectly.
PepperSend AI · 8:25 PM
Done, Sarah. You're confirmed for 8:30 AM tomorrow. We'll send a reminder in the morning. Hope the pain eases up tonight.

Illustrative conversation. Your AI is trained on your own business information.

Simple pricing. No contracts.

One recovered lead pays for months of PepperSend. Start for $15/month.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

AI missed call text-back
AI voice for live calls
Knowledge Base training
Lead inbox (built-in CRM)
Full dashboard

Get Started

Inferno

$249 /mo

1,000 SMS + 600 voice min/mo

Everything in Mild
1,000 SMS messages/month
600 AI voice minutes/month
Multi-location support
White-label branding
Dedicated account manager

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Frequently asked questions

Everything you need to know about AI call answering for small business.

What is an AI call answering service?

An AI call answering service uses artificial intelligence to handle inbound phone calls on behalf of your business. PepperSend combines two modes: AI text-back (when a call is missed, the caller gets an SMS within 5 seconds from an AI trained on your business) and AI voice answering (the AI picks up live inbound calls and holds a natural conversation). Both modes answer questions, collect caller information, and book appointments automatically.

How quickly does PepperSend respond to a missed call?

PepperSend detects the missed call event from your phone system and sends an AI-generated SMS in under 5 seconds. The caller gets a real, personalized response almost instantly -- before they have time to call a competitor. The AI then continues the conversation as long as the caller replies.

Can the AI answer live calls, not just texts?

Yes. PepperSend's AI Voice feature answers live inbound calls in real time with natural language AI. It greets callers, answers common questions from your Knowledge Base, collects caller details, and schedules appointments -- all without a human on the line. No hold music, no voicemail box, no missed revenue. AI Voice is available on both the Mild and Inferno plans.

Does it work with my existing phone number and provider?

Yes. PepperSend layers on top of your existing VoIP phone system -- RingCentral, Intermedia, Grasshopper, or any SIP-compatible provider. You keep your existing business phone number. No hardware changes, no new hardware to buy, no number porting required. Setup takes under 5 minutes.

What industries use AI call answering?

PepperSend works for any business that takes inbound phone calls: plumbing and HVAC contractors, law firms, dental practices, real estate agents, medical offices, home service companies, auto repair shops, roofing companies, landscapers, and more. Any business where a missed call means a missed customer is a fit for AI call answering.

How much does AI call answering cost?

PepperSend starts at $15 per month (Mild plan) with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes per month, plus multi-location support. A full-time human receptionist costs $2,000 to $4,000 per month. PepperSend delivers 24/7 AI answering at a fraction of that cost -- and a single recovered lead typically pays for months of service.