AI Receptionist · From $15/mo

Your AI receptionist answers every call. Even when you can't.

30% of small business calls go unanswered, and website visitors leave when nobody answers. PepperSend is an AI receptionist that answers your website chat, texts missed callers back within seconds and, if you want it, answers live calls with AI voice. No hiring. No hold music. No missed revenue.

Get Your AI Receptionist See How It Works

Setup in under 5 minutes. Works with your existing phone system. AI website chat included. See how website chat works

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Pepper AI

Online

9:14 AM

MISSED CALL DETECTED

Missed call from (801) 555-3847

Hi! You just called Rivera Plumbing and we missed you. I'm the AI assistant. How can I help?

I have a burst pipe in my basement. I need emergency service today.

We can help right away. What's your address? Our plumber can be there within the hour for emergency calls.

4821 Maple Drive. How soon can someone come?

From missed call to booked appointment. In 30 seconds.

Every step is automatic. You stay focused on running your business.

Missed or Busy Call

Caller dials your number while you're busy or after hours

~2 sec

Instant Detection

PepperSend catches it in real time

AI Text Sent

Personalized SMS within seconds

AI Conversation

Qualifies the lead and collects details

Lead Captured

Details captured, owner alerted

Appointment Booked

Lead Info Collected

Follow-up Scheduled

Handed to Owner

Everything your AI receptionist does, automatically

From the website chat and the instant text to the captured lead, PepperSend handles it all without you lifting a finger.

AI Website Chat

Add one line of code to your site and a chat bubble answers visitors from your own business info. It captures their name and phone or email, and you get the transcript by email. Included on every plan, no per-chat fees. See how website chat works

Instant Text-Back

The moment a forwarded call goes unanswered, the caller hears a short notice and PepperSend texts them back within seconds. Not a generic auto-reply. A real AI conversation about their specific need.

24/7 AI Coverage

Your AI receptionist works nights, weekends, and holidays automatically. After-hours callers are often the highest-intent leads. PepperSend captures them while you sleep.

Smart Lead Qualification

The AI asks the right questions and captures the caller's name, need, and contact information. By the time you see the alert, you have a complete profile ready to act on.

Appointment Booking

Connect Acuity and the AI books appointments for you. Otherwise it collects the request and preferred time and alerts you to confirm. No back-and-forth calls needed.

Custom Knowledge Base

Train the AI on your services, pricing, FAQs, and business rules. Paste text, import a Google Doc, or point it at your website. The AI learns your business in minutes.

Owner Alerts

Get an instant SMS notification the moment a lead is captured or a handoff is needed. You always know what's happening, even when you're on a job.

AI Voice (optional)

Want calls answered live, not just texted back? Turn on AI voice and the AI picks up, answers from your business info, collects the caller's details and alerts you. Request it from your dashboard. $0.40 per minute, or 600 minutes included on Inferno.

Up and running in 5 minutes

Three steps. No code. No hardware. No contracts.

Forward your unanswered calls

Get your PepperSend number, then set your phone to forward unanswered and busy calls to it. Keep your number and your phone provider.

Train your AI receptionist

Paste your services, FAQ answers, and business hours. Or point PepperSend at your website and it learns your business in minutes. No technical setup required.

Start capturing every lead

Every forwarded call that goes unanswered triggers an instant AI text. The AI qualifies the caller, collects the appointment request, and sends you a notification when a lead is captured.

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Your next missed call is your next customer.

INDUSTRY INSIGHT

78% of customers choose the first business to respond

About 30% of business calls go unanswered, and 80% of callers who reach voicemail never call back. The business that responds first wins the job.

A human receptionist costs $2,000 to $4,000 per month in salary, benefits, and training. A virtual receptionist service runs $100 to $350 per month with per-minute billing and limited hours. PepperSend's AI receptionist costs from $15 per month, responds within seconds, and never takes a day off. That's 95% less than a human receptionist with zero downtime.

Speed of response is the single biggest conversion factor

Businesses that respond to a new lead within 5 minutes are 100x more likely to connect with that lead than those that wait 30 minutes. An AI receptionist that texts back within seconds puts you in an entirely different category.

PepperSend AI · Active
Caller · 7:42 PM
My AC stopped working and it's 98 degrees outside. Do you have anyone available tonight?
PepperSend AI · 7:42 PM
Yes, we handle after-hours HVAC emergencies. What's your address and can you describe what the unit is doing?
Caller · 7:43 PM
2241 Birchwood Ave. The fan is running but no cold air at all. It's a Carrier unit, about 8 years old.
PepperSend AI · 7:43 PM
Got it. Our tech can be at 2241 Birchwood Ave by 9 PM tonight. What's the best name for the appointment?

Illustrative conversation. Your AI is trained on your own business information.

Simple pricing. Pay for what you use.

Start for $15/mo. One recovered lead pays for months of PepperSend.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

AI website chat (included, no per-chat fees)
AI missed call text back
AI voice for live calls
Knowledge Base training
Lead Inbox (built-in CRM)
Full dashboard

Get Started

Inferno

$249 /mo

1,000 SMS + 600 voice min/mo

Everything in Mild
1,000 SMS messages/month
600 AI voice minutes/month
Multi-location support
White-label branding
Dedicated account manager

Get Started

Frequently asked questions

Everything you need to know about AI receptionists for small business.

What is an AI receptionist?

An AI receptionist is software that handles incoming calls and messages on behalf of your business without a human staff member. PepperSend's AI receptionist works in three ways: it answers visitors on your website with AI chat, it texts missed callers back within seconds using AI-powered SMS conversation, and it can answer live inbound calls using an optional AI voice assistant. It collects caller information, answers questions from your knowledge base, and alerts you when a lead is captured. With Acuity connected, it books appointments too.

Can it answer website visitors?

Yes. AI website chat is included on every plan, with no per-chat fees. Add one line of code and a chat bubble answers visitors using your business information, then captures their name and phone or email. You get an email alert with the full transcript. You can also share a hosted chat link or QR code. No phone setup is needed.

How is PepperSend different from a virtual receptionist service?

Traditional virtual receptionist services use real humans who charge per minute, typically $100 to $350 per month for basic coverage. PepperSend is a fully automated AI receptionist that responds within seconds, works 24 hours a day 7 days a week including holidays, and costs from $15 per month. There is no human operator on the clock, no shift changes, no sick days, and no hold times. Text-back is $0.03 per SMS, and AI voice, if you turn it on, is $0.40 per minute.

Can the AI receptionist handle appointment booking?

Yes, when you connect Acuity. The AI books appointments for you. Without a calendar connected, it collects the caller's name, need, contact details, and preferred time, and you receive an instant SMS notification with all the details so you can confirm the appointment.

Does PepperSend replace my existing phone system?

No. PepperSend works with any phone provider or cell carrier that supports call forwarding. Forward your unanswered and busy calls to your PepperSend number. You keep your number and your provider. Callers hear a short notice, then get a text from your PepperSend number. Setup takes under 5 minutes and requires no hardware, no number porting, and no contract.

How much does an AI receptionist cost?

PepperSend starts at $15 per month on the Mild plan, with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes. By comparison, a human receptionist costs $2,000 to $4,000 per month in salary and benefits. A virtual receptionist service typically runs $100 to $350 per month with per-minute billing.

Is there an AI receptionist under $100 a month?

Yes. PepperSend's Mild plan starts at $15 per month with pay-as-you-go pricing at $0.03 per SMS and $0.40 per AI voice minute, no bundled minimums required. Most small businesses handling typical call volume stay well under $100 per month total. Traditional virtual receptionist services usually start at $100 to $350 per month before any per-minute overage.

Does PepperSend require a contract?

No. PepperSend has no long-term contract on any plan. You can start on the Mild plan for $15 per month, pay only for the SMS and voice minutes you use, and cancel anytime from your billing dashboard. There is no setup lock-in and no early termination fee.

Is the AI receptionist available after hours?

Yes. PepperSend runs 24 hours a day, 7 days a week, including nights, weekends, and holidays. After-hours callers are some of the highest-intent leads because they are searching for help urgently. PepperSend captures those leads with an instant text, collects their information, and queues the follow-up for your review the next morning.