AI Receptionist · From $15/mo

Your AI receptionist answers every call. Even when you can't.

30% of small business calls go unanswered. PepperSend is an AI receptionist that texts missed callers back in 5 seconds and answers live calls with AI voice, 24 hours a day, 7 days a week. No hiring. No hold music. No missed revenue.

Setup in under 5 minutes. Works with your existing phone system.

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Pepper AI
Online
9:14 AM
MISSED CALL DETECTED
Missed call from (801) 555-3847
Hi! You just called Rivera Plumbing and we missed you. I'm the AI assistant. How can I help?
I have a burst pipe in my basement. I need emergency service today.
We can help right away. What's your address? Our plumber can be there within the hour for emergency calls.
4821 Maple Drive. How soon can someone come?
30%
of small business calls go unanswered
<5s
AI text-back response time
24/7
always-on AI coverage

From missed call to booked appointment. In 30 seconds.

Every step is automatic. You stay focused on running your business.

Missed Call or Voicemail
Caller dials your number while you're busy or after hours
~2 sec
Instant Detection
PepperSend catches it in real time
AI Text Sent
Personalized SMS in under 5 seconds
AI Conversation
Qualifies the lead and collects details
Lead Captured
Appointment booked, owner alerted
Appointment Booked
Lead Info Collected
Follow-up Scheduled
Handed to Owner

Everything your AI receptionist does, automatically

From the instant text to the booked appointment, PepperSend handles it all without you lifting a finger.

Instant Text-Back

The moment a call is missed or a voicemail lands, PepperSend texts the caller back in under 5 seconds. Not a generic auto-reply. A real AI conversation about their specific need.

24/7 AI Coverage

Your AI receptionist works nights, weekends, and holidays automatically. After-hours callers are often the highest-intent leads. PepperSend captures them while you sleep.

Smart Lead Qualification

The AI asks the right questions and captures the caller's name, need, and contact information. By the time you see the alert, you have a complete profile ready to act on.

Appointment Booking

The AI collects the caller's details, confirms availability, and books service calls based on your hours and service area. No back-and-forth calls needed.

Custom Knowledge Base

Train the AI on your services, pricing, FAQs, and business rules. Paste text, import a Google Doc, or point it at your website. The AI learns your business in minutes.

Owner Alerts

Get an instant SMS notification the moment a lead is captured or a handoff is needed. You always know what's happening, even when you're on a job.

Coming Soon

AI Voice Assistant

A fully managed AI that answers inbound calls live, handles FAQs, collects caller info, and books appointments without sending anyone to voicemail. No hold music. No missed revenue.

Up and running in 5 minutes

Three steps. No code. No hardware. No contracts.

1

Connect your business phone

Link your VoIP account with one click. PepperSend pairs with your existing phone system and provisions a dedicated SMS number. You keep your current business number.

2

Train your AI receptionist

Paste your services, FAQ answers, and business hours. Or point PepperSend at your website and it learns your business in minutes. No technical setup required.

3

Start capturing every lead

Every missed call and voicemail triggers an instant AI text. The AI qualifies the caller, books the appointment, and sends you a notification when a lead is captured.

Get Started Free

Your next missed call is your next customer.

INDUSTRY INSIGHT

78% of customers choose the first business to respond

Small businesses lose an estimated $75 billion per year to missed calls. A caller who gets voicemail typically moves on within 60 seconds. The business that responds first wins the job.

A human receptionist costs $2,000 to $4,000 per month in salary, benefits, and training. A virtual receptionist service runs $100 to $350 per month with per-minute billing and limited hours. PepperSend's AI receptionist costs from $15 per month, responds in 5 seconds, and never takes a day off. That's 95% less than a human receptionist with zero downtime.

Speed of response is the single biggest conversion factor

Businesses that respond to a new lead within 5 minutes are 100x more likely to connect with that lead than those that wait 30 minutes. An AI receptionist that texts back in under 5 seconds puts you in an entirely different category.

PepperSend AI -- Active
Caller · 7:42 PM
My AC stopped working and it's 98 degrees outside. Do you have anyone available tonight?
PepperSend AI · 7:42 PM
Yes, we handle after-hours HVAC emergencies. What's your address and can you describe what the unit is doing?
Caller · 7:43 PM
2241 Birchwood Ave. The fan is running but no cold air at all. It's a Carrier unit, about 8 years old.
PepperSend AI · 7:43 PM
Got it. Our tech can be at 2241 Birchwood Ave by 9 PM tonight. What's the best name for the appointment?

Illustrative conversation. Your AI is trained on your own business information.

Simple pricing. No per-minute billing.

Start for $15/mo. One recovered lead pays for months of PepperSend.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

  • AI missed call text back
  • AI voice for live calls
  • Knowledge Base training
  • Lead Inbox (built-in CRM)
  • Full dashboard
Get Started

Frequently asked questions

Everything you need to know about AI receptionists for small business.

What is an AI receptionist?
An AI receptionist is software that handles incoming calls and messages on behalf of your business without a human staff member. PepperSend's AI receptionist works in two ways: it texts missed callers back within 5 seconds using AI-powered SMS conversation, and it answers live inbound calls using an AI voice assistant. It collects caller information, answers questions from your knowledge base, books appointments, and alerts you when a lead is captured.
How is PepperSend different from a virtual receptionist service?
Traditional virtual receptionist services use real humans who charge per minute, typically $100 to $350 per month for basic coverage. PepperSend is a fully automated AI receptionist that responds in under 5 seconds, works 24 hours a day 7 days a week including holidays, and costs from $15 per month. There are no per-minute fees, no shift changes, no sick days, and no hold times.
Can the AI receptionist handle appointment booking?
Yes. PepperSend's AI receptionist collects the caller's name, service need, and contact details, then works toward booking a service call or consultation based on your availability rules. You configure the AI with your hours and service area. When a lead is captured, you receive an instant SMS notification with all the details so you can confirm the appointment.
Does PepperSend replace my existing phone system?
No. PepperSend works on top of your existing phone system and VoIP provider. You keep your current business number. PepperSend monitors for missed calls and voicemails and responds automatically. Setup takes under 5 minutes and requires no hardware, no number porting, and no contract.
How much does an AI receptionist cost?
PepperSend starts at $15 per month on the Mild plan, with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes. By comparison, a human receptionist costs $2,000 to $4,000 per month in salary and benefits. A virtual receptionist service typically runs $100 to $350 per month with per-minute billing.
Is the AI receptionist available after hours?
Yes. PepperSend runs 24 hours a day, 7 days a week, including nights, weekends, and holidays. After-hours callers are some of the highest-intent leads because they are searching for help urgently. PepperSend captures those leads with an instant text, collects their information, and queues the follow-up for your review the next morning.

Stop sending callers to voicemail

Your next missed call is your next customer. Respond in 5 seconds.

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