AI Virtual Receptionist · From $15/mo

The virtual receptionist that never sleeps, never misses a call.

A traditional virtual receptionist costs $200 to $600 a month and still misses calls after hours. PepperSend is an AI virtual receptionist that texts callers back in 5 seconds, answers live calls with AI voice, and works 24/7, for a fraction of the price.

Setup in under 5 minutes. Keep your existing number and provider.

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Pepper AI
Online
7:42 PM
MISSED CALL DETECTED
Missed call from (555) 204-7781
Hi! You just called Bloom Hair Studio and we missed you. I'm the AI receptionist. How can I help?
Do you have any openings for a cut and color this Saturday?
We do! Saturday has 10:30 AM and 2:00 PM open with Jenna. Which works better for you?
2pm please, name is Dana.
$15/mo
vs $200 to $600 for a human virtual receptionist
<5s
response time to every missed call
24/7
always-on coverage, nights and weekends included

From missed call to appointment booked. In seconds.

Every step is automatic. No human operator. No per-minute meter running.

Incoming Call
A customer calls your business line
~2 sec
Missed Detection
PepperSend catches it in real time
AI Text Sent
Personalized SMS in under 5 seconds
AI Conversation
Answers questions from your knowledge base
Appointment Booked
Confirmed by text, added to your day
Appointment Booked
Caller Info Captured
Question Answered
Owner Notified

An AI virtual receptionist that does the whole job. No salary required.

From the instant text-back to the booked appointment, PepperSend handles it all, day and night.

Instant Call Response

PepperSend texts callers back in under 5 seconds, faster than any human receptionist can pick up. The first business to respond wins the customer.

No Per-Minute Fees

Flat monthly price with no surprise bills based on call volume. Human virtual receptionist services bill by the minute. PepperSend never does.

24/7 Coverage

Answers nights, weekends, and holidays automatically. No after-hours voicemail, no missed revenue while you are closed.

Appointment Booking

Books appointments based on your availability and confirms them by text. Your calendar fills itself while you focus on the work.

Custom Knowledge Base

Train the AI on your services, hours, pricing, and FAQs. It answers accurately in your voice, just like a receptionist who knows your business.

Lead Capture and CRM

Every caller becomes a contact record with full conversation history, so you can follow up, see who called, and never lose a lead.

Coming Soon

AI Voice Assistant

A fully managed AI that answers live inbound calls with natural AI voice, handles FAQs, collects caller info, and books appointments without sending anyone to voicemail.

Your virtual receptionist, live in 5 minutes

Three steps. No code. No hardware. No contracts.

1

Connect your business phone

Forward your existing number to PepperSend and keep your number and current provider. Setup pairs with your phone system in one click.

2

Train your AI receptionist

Paste your services, hours, and FAQs, or let PepperSend scrape your website. The AI learns your business in minutes.

3

Never miss a caller again

The AI answers by text and voice, books appointments, captures leads, and sends you a daily summary, 24/7.

Get Started

Your next missed call could be your next customer.

Virtual receptionist pricing, without the per-minute meter

Up to 95 percent less than a human virtual receptionist service. One recovered customer pays for it many times over.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

  • AI missed call text back
  • AI voice for live calls
  • Knowledge Base training
  • Lead Inbox (built-in CRM)
  • Full dashboard
Get Started
INDUSTRY INSIGHT

Why an AI virtual receptionist beats a per-minute human service

A traditional virtual receptionist service charges per minute and only covers business hours. The average small business pays about $300 a month and still sends after-hours callers to voicemail. An AI virtual receptionist responds instantly at any hour, never takes a lunch break, and costs up to 95 percent less. With 78 percent of customers choosing the first business to respond, the speed of an instant text-back is often what wins the job.

Speed of response is the number one driver of conversion

Salons, clinics, and service businesses win bookings by answering first. An AI that replies in 5 seconds at any hour beats a human service that is closed or stuck on another line.

PepperSend AI · Active
Caller · 8:12 PM
Hi, do you have any cleaning appointments open this week? My tooth has been bothering me.
PepperSend AI · 8:12 PM
Happy to help! We have Wednesday at 9:00 AM and Thursday at 1:30 PM open. May I get your name to hold one of those?
Caller · 8:13 PM
Wednesday at 9 works. This is Priya.
PepperSend AI · 8:13 PM
You're booked, Priya. Wednesday at 9:00 AM for a cleaning. I'll text a confirmation and reminder. See you then!

Illustrative conversation. Your AI is trained on your own business information.

Virtual receptionist questions, answered

Everything you need to know about an AI virtual receptionist for your small business.

What is a virtual receptionist?
A virtual receptionist answers your business calls without an on-site staff member. Traditional virtual receptionist services use remote human operators who answer the phone and charge per minute. An AI virtual receptionist like PepperSend does the same job with software: it texts missed callers back in under 5 seconds, answers live calls with AI voice, books appointments, and captures lead details automatically, 24/7, with no per-minute human fees.
How is an AI virtual receptionist different from a human service like Ruby or Smith.ai?
Human virtual receptionist services such as Ruby, Smith.ai, and Posh charge per minute for live operators and typically only cover business hours, with overflow going to voicemail. PepperSend responds instantly to every caller, works nights and weekends, and charges a flat monthly price instead of per-minute fees. It texts callers back in under 5 seconds, holds a real conversation from your knowledge base, and books appointments without a human in the loop, usually at up to 95 percent less cost.
How much does a virtual receptionist cost?
Traditional human virtual receptionist services run from about $200 to $600 per month, and heavy call volume can push that higher because they bill per minute. PepperSend starts at $15 per month (Mild) with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes plus multi-location support. There are no surprise per-minute bills.
Can the AI virtual receptionist book appointments?
Yes. PepperSend is trained on your services, hours, and availability. When a caller asks about openings, the AI checks your availability, offers times, books the appointment, and confirms it by text. The caller gets an instant answer and you get a booked slot without lifting a finger or paying a human operator.
Does a virtual receptionist work after hours?
Yes. PepperSend is on 24/7, including nights, weekends, and holidays. Most human virtual receptionist services only cover business hours and send after-hours callers to voicemail. PepperSend texts every missed caller back instantly at any hour, holds the conversation, and books or captures the lead so you never lose business while you are closed.
Do I need to change my phone number or provider?
No. You keep your existing business number and your current phone provider. You simply forward unanswered calls to PepperSend, and it handles the text-back and AI voice response. Setup takes about 5 minutes and there is no new hardware to install.

Your always-on virtual receptionist

Stop paying per minute for a receptionist who clocks out at 5pm. PepperSend never does.

Get Started

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