AI Virtual Receptionist · From $15/mo

The virtual receptionist that never sleeps, never misses a call.

A traditional virtual receptionist costs $200 to $600 a month and still misses calls after hours. PepperSend is an AI virtual receptionist that answers your website chat, texts missed callers back within seconds, and can answer live calls with AI voice. It works 24/7, for a fraction of the price.

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Setup in under 5 minutes. Keep your existing number and provider. AI website chat included. See how website chat works

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Pepper AI
Online
7:42 PM
MISSED CALL DETECTED
Missed call from (555) 204-7781
Hi! You just called Bloom Hair Studio and we missed you. I'm the AI receptionist. How can I help?
Do you have any openings for a cut and color this Saturday?
We do! Saturday has 10:30 AM and 2:00 PM open with Jenna. Which works better for you?
2pm please, name is Dana.
$15/mo
vs $200 to $600 for a human virtual receptionist
Seconds
response time to every missed call
24/7
always-on coverage, nights and weekends included

From missed call to appointment booked. In seconds.

Every step is automatic. No human operator on the clock.

Incoming Call
A customer calls your business line
~2 sec
Missed Detection
PepperSend catches it in real time
AI Text Sent
Personalized SMS within seconds
AI Conversation
Answers questions from your knowledge base
Appointment Booked
Confirmed by text, added to your day
Appointment Booked
Caller Info Captured
Question Answered
Owner Notified

An AI virtual receptionist that does the whole job. No salary required.

From the website chat and the instant text-back to the captured lead, PepperSend handles it all, day and night.

AI Website Chat

Add one line of code to your site and a chat bubble answers visitors from your own business info. It captures their name and phone or email, and you get the transcript by email. Included on every plan, no per-chat fees. See how website chat works

Instant Call Response

PepperSend texts callers back within seconds, faster than any human receptionist can pick up. The first business to respond wins the customer.

A Fraction of Per-Minute Cost

Human virtual receptionist services bill $1-2 or more per minute. PepperSend charges $0.40 per AI voice minute, a fraction of the cost.

24/7 Coverage

Answers nights, weekends, and holidays automatically. No after-hours voicemail, no missed revenue while you are closed.

Appointment Booking

Connect Acuity and the AI books appointments for you. Otherwise it collects the request and preferred time and alerts you to confirm.

Custom Knowledge Base

Train the AI on your services, hours, pricing, and FAQs. It answers accurately in your voice, just like a receptionist who knows your business.

Lead Capture and CRM

Every caller becomes a contact record with full conversation history, so you can follow up, see who called, and never lose a lead.

AI Voice (optional)

Want calls answered live, not just texted back? Turn on AI voice and the AI picks up, answers from your business info, collects the caller's details and alerts you. Request it from your dashboard. $0.40 per minute, or 600 minutes included on Inferno.

Your virtual receptionist, live in 5 minutes

Three steps. No code. No hardware. No contracts.

1

Forward your unanswered calls

Get your PepperSend number, then set your phone to forward unanswered and busy calls to it. Keep your number and your phone provider.

2

Train your AI receptionist

Paste your services, hours, and FAQs, or let PepperSend scrape your website. The AI learns your business in minutes.

3

Never miss a caller again

The AI answers website visitors by chat, texts missed callers back, can answer by voice, captures leads, and sends you a daily summary, 24/7.

Get Started

Your next missed call could be your next customer.

Virtual receptionist pricing, without human per-minute rates

Up to 95 percent less than a human virtual receptionist service. One recovered customer pays for it many times over.

Mild

$15 /mo

+ $0.03/SMS · $0.40/AI voice min

  • AI website chat (included, no per-chat fees)
  • AI missed call text back
  • AI voice for live calls
  • Knowledge Base training
  • Lead Inbox (built-in CRM)
  • Full dashboard
Get Started
Most Popular

Inferno

$249 /mo

1,000 SMS + 600 voice min/mo

  • Everything in Mild
  • 1,000 SMS messages/month
  • 600 AI voice minutes/month
  • Multi-location support
  • White-label branding
  • Dedicated account manager
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INDUSTRY INSIGHT

Why an AI virtual receptionist beats a per-minute human service

Live virtual receptionist services charge for operator time, by the minute or by the call, with entry plans from about $250 to $300 a month. An AI virtual receptionist responds instantly at any hour, never takes a lunch break, and costs up to 95 percent less. With 78 percent of customers choosing the first business to respond, the speed of an instant text-back is often what wins the job.

Speed of response is the number one driver of conversion

Salons, clinics, and service businesses win bookings by answering first. An AI that replies within seconds at any hour beats a human service that is closed or stuck on another line.

PepperSend AI · Active
Caller · 8:12 PM
Hi, do you have any cleaning appointments open this week? My tooth has been bothering me.
PepperSend AI · 8:12 PM
Happy to help! We have Wednesday at 9:00 AM and Thursday at 1:30 PM open. May I get your name to hold one of those?
Caller · 8:13 PM
Wednesday at 9 works. This is Priya.
PepperSend AI · 8:13 PM
You're booked, Priya. Wednesday at 9:00 AM for a cleaning. I'll text a confirmation and reminder. See you then!

Illustrative conversation. Your AI is trained on your own business information.

Virtual receptionist questions, answered

Everything you need to know about an AI virtual receptionist for your small business.

What is a virtual receptionist?
A virtual receptionist answers your business calls without an on-site staff member. Traditional virtual receptionist services use remote human operators who answer the phone and charge per minute. An AI virtual receptionist like PepperSend does the same job with software: it answers website visitors with AI chat, texts missed callers back within seconds, can answer live calls with AI voice, and captures lead details automatically, 24/7, with no per-minute human fees.
Can it answer website visitors?
Yes. AI website chat is included on every plan, with no per-chat fees. Add one line of code and a chat bubble answers visitors using your business information, then captures their name and phone or email. You get an email alert with the full transcript. You can also share a hosted chat link or QR code. No phone setup is needed.
How is an AI virtual receptionist different from a human service like Ruby or Smith.ai?
Human virtual receptionist services such as Ruby and Smith.ai charge for live operator time, by the minute at Ruby and by the call at Smith.ai, with entry plans from $250 to $300 a month. PepperSend responds instantly to every caller, works nights and weekends, and charges a low platform fee plus $0.40 per AI voice minute, a fraction of human receptionist per-minute rates. It texts callers back within seconds, holds a real conversation from your knowledge base, and with Acuity connected books appointments without a human in the loop, usually at up to 95 percent less cost.
How much does a virtual receptionist cost?
Traditional human virtual receptionist services run from about $200 to $600 per month, and heavy call volume can push that higher because they bill per minute. PepperSend starts at $15 per month (Mild) with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes plus multi-location support. There are no surprise per-minute bills.
Can the AI virtual receptionist book appointments?
Yes, when you connect Acuity. PepperSend is trained on your services and hours, and with Acuity connected the AI checks your availability, offers times, books the appointment, and confirms it by text. Without a calendar connected, it collects the request and preferred time and alerts you to confirm. Either way, the caller gets an instant answer and you do not pay a human operator.
Does a virtual receptionist work after hours?
Yes. PepperSend is on 24/7, including nights, weekends, and holidays. It texts every missed caller back instantly at any hour, holds the conversation, and books or captures the lead so you never lose business while you are closed.
Do I need to change my phone number or provider?
No. You keep your existing business number and your current phone provider. You simply forward unanswered calls to PepperSend, and it handles the text-back and AI voice response. Setup takes about 5 minutes and there is no new hardware to install.

Your always-on virtual receptionist

Stop paying $1-2 a minute for a receptionist who clocks out at 5pm. PepperSend charges $0.40 a minute and never clocks out.

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