You chose RingCentral for reliable business calling. Now add the one thing it does not do: AI-powered text conversations that turn missed calls into booked appointments. Connect in under 5 minutes. Keep your number.
No credit card required. Setup takes under 5 minutes.
Your RingCentral number is protected.
AI responds to missed calls in <5 seconds.
The most-upvoted feature request on RingCentral's Ideas board is "Auto reply SMS to missed calls" — marked "Planned" in April 2024 and still not delivered. RingCentral support has even removed their old missed-call automation templates over compliance concerns. PepperSend exists to fill that gap. Connect your RingCentral account and add real AI text-back today, no waiting on the roadmap.
Source: RingCentral Ideas community (public feature request board)
Three steps. Five minutes. Zero disruption to your phone system.
Connect your RingCentral account to PepperSend via API. One click. No porting, no hardware, no changes to your existing setup.
Paste your service details or let PepperSend scrape your website. The AI learns your business, pricing, hours, and service area in minutes.
Every missed call on your RingCentral line triggers an instant AI text. The AI books appointments, answers questions, and hands off when needed.
No porting. No new number. No changes to your call routing. Here's exactly what happens, step by step.
Create your account at peppersend.com/signup with Google sign-in. Pick a plan (Starter at $10/mo is the lowest commitment) or start the 14-day free trial. No credit card required for the trial.
Time: 60 seconds.
Open the Knowledge Base tab. Choose one of three input methods:
Time: 2–3 minutes.
PepperSend provisions a phone number from Telnyx that's bound to your AI Assistant. Look in Integrations for the AI Text-Back number — copy it. This is the number RingCentral will forward to.
Time: 60 seconds (auto-provisioned).
Sign in to RingCentral admin at service.ringcentral.com. Then:
Important: RingCentral users with multi-extension setups should configure forwarding per-extension, not at the account level — this lets each line have its own AI behavior if needed.
Time: 2 minutes.
Call your RingCentral number from a different phone. Don't answer. Within 5 seconds the test phone should receive an AI text. Reply with a question — the AI should answer using your KB. That's it. You're live.
Time: 30 seconds.
Includes annotated screenshots of every RingCentral admin screen, a copy-paste forwarding configuration, the AI training KB starter template, and a printable verification checklist. Email it to your team or your RingCentral admin in one click.
Everything your RingCentral system does, plus AI that handles the calls it misses.
When a call goes to voicemail on your RingCentral line, PepperSend texts the caller in under 5 seconds. No plugins, no apps, no manual intervention.
RingCentral's built-in missed call notifications tell you someone called. PepperSend actually talks to them, answering their questions and booking appointments.
PepperSend layers on top of your existing RingCentral phone number via API. Zero disruption to your phone system or call flows.
When the AI cannot resolve an issue, it collects full context and alerts your team in RingCentral. Your team picks up the conversation with everything they need.
RingCentral routes calls to voicemail after hours. PepperSend intercepts those missed calls and engages callers with AI that knows your emergency protocols.
Multiple extensions? Multiple locations? PepperSend handles missed calls across your entire RingCentral deployment with location-specific AI responses.
Businesses on RingCentral that added PepperSend.
A 12-attorney firm added PepperSend to their RingCentral system. After-hours intake calls that used to go to voicemail now get AI-driven case screening. They booked 34% more consultations in the first month.
A 3-truck plumbing operation connected PepperSend to their RingCentral lines. The AI now handles emergency dispatch texts while techs are on jobs, recovering an average of 11 calls per week that previously went unanswered.
A family dental office using RingCentral added PepperSend and saw their no-show rate drop by 22%. The AI confirms appointments and reschedules missed calls automatically.
Common questions about PepperSend and RingCentral.
Start a free trial and connect your RingCentral account in under 5 minutes. Plans start at $10/mo. No credit card required.